Need Help or Have a Question? You're in the Right Place.

Need Help or Have a Question? You're in the Right Place.

Whether you're a student, customer, or just exploring, this page will connect you with the right person on our team. For quick help, use the chat icon. For account changes or cancellations, follow the steps below.

  • Look for the chat icon for instant assistance

Billing, Subscriptions & Account Help

Manage your account quickly and easily. Choose the option that best fits your needs.

Want to Cancel a Membership or Subscription?

You can cancel anytime using your secure customer portal.


If you can't access your portal or would like us to cancel it for you, email:

Please include:

  • Your full name
  • The email address you used to sign up
  • The product or membership you want to cancel

We'll confirm your cancellation within 1 business day.

Need to Update Your Billing or Payment Method?

Keep your account running smoothly by keeping your billing details up to date.

  • Update your billing information or payment method at any time through your secure customer portal
  • Manage your subscription settings quickly with just a few clicks
  • Ensure uninterrupted service by keeping your payment details up to date
  • All updates are protected with secure, encrypted access

Need help? Email

Need Help With Products, Courses, or Access?

If you're a member of MMHA, Brain Software Syndicate, or have purchased one of our products, we're here to help with:

  • Login or access issues
  • Finding your training
  • Billing or order questions
  • Anything not working the way it should
  • Product access and setup assistance
  • Technical troubleshooting

Response Time: We usually respond the same day (Monday–Friday).

Need Quick Help?

Use the chat icon on this page to get guided to the right resource.

  • Please note: Cancellations and account changes cannot be processed via chat. For those, use the customer portal or email support.

Have a General or Business Question?

We'd love to hear from you.

For podcast invitations, partnership opportunities, or general questions about our training programs, please email us directly:

We usually respond within one business day.